HCM - Onsite Merchandising Manager
CÔNG TY CỔ PHẦN MAISON RETAIL MANAGEMENT INTERNATIONAL
- Địa điểm làm việc: Hồ Chí Minh
- Chức vụ: Trưởng phó phòng
- Hình thức làm việc: Nhân viên chính thức
- Yêu cầu giới tính: Không yêu cầu
- As the Onsite Merchandising Manager, your objective is to grow the sales and the awareness of Maison’s ecommerce platform in Vietnam, as well as to grow revenues coming from performance and paid channels, while optimizing return on investment metrics to their fullest
II. DETAILED JOB DESCRIPTION:
1. Results measurement
Results for this position are measured
- in revenue growth in absolute amount by channel
- in year on year growth by channel
- in gross profits growth and ability to drive sales with few price incentives
- Churn rate
- Site traffic
- New Visitor & returning Visitor
- Customer Acquisitiion
1. Optimize customer touchpoints and browsing functionality to maximize on site traffic and conversion for client
• Customer touchpoints refer to, but are not limited to, product pages, shop in shops, customer engagement, and chat.
• Understand the full range of traffic-driving vehicles available through the platform and define the most appropriate use case (hero images, shop modules, Campaign tool, Feed, CEM, search, browse...)
• Understand how to measure and optimize key on site merchandising drivers (top search keywords, SEO for example)
• Use data, analytics and best practices to measure PDP, SIS performance metrics then drive the solutions (SIS CTR, product bounce rate, chat guided revenue)
• Balance client objectives with business objectives, advocate client without sacrificing business needs
• Execute quality control processes to Ensure product detail pages, shop in shops are thorough, accurate, and up-to-date
• Develop scalable solution and advocate for automation where appropriate
2. Accountable for all campaign on websites & market places
• Propose campaigns on all platforms
• Work cross functionality to ensure proper review and adjustments for project execution
• Delivers timely, professional support and information to key stakeholders as needed
• Proactively identify risks to process of any of campaign execution and seeks resolution as needed
• Own creative delivery process: communicate checklist, asset requirement and set proper expectation to design team
• Represent the voice of brand internally to design team
• Recognized as being skilled relationship managers with both brand principals and internal brand team.
3. Accountable for inventory Planning
• Propose inventory replenishment suggestion to brand team to fulfill stocks to Ecommerce warehouse
• Analysis Key Products/Best Seller/ Seasonal Products.
• Make sure inventory be ready before launching campaign.
4. Team management & development
• Train and mentor other team members: Design team, Content team & Product team
• Establish team culture that aligns with leadership principles
• Supports the development of new hires and peers by sharing best practices
• Attract talent and make the right hiring decision
5. Others tasks be followed by Head of Ecommerce’s direction.
• Participate in new Project to support Ecommerce Revenue Growth
• Support other team member to ensure if needed to ensure deliver KPI of Ecommerce Department.
• Have experience in Campaign Marketing/ Promotion/ Online Marketing for e-commerce.
• Analytical and data driven to spot opportunities and improvements
• Able to lead a team and drive new processes for efficiency
• Proven (content) team management experience. Able to build a team, help IT perform and foster a positive team culture
• Ability to manage multiple projects and changing priorities effectively
• Fluent in Vietnamese, proficient in English
• Flexible & collaborative attitude, excited about a fast-paced start-up environment
• Ability to conceptualize ideas and create processes, tools & templates independently
• Ideally Ecommerce experience or at least strong knowledge & understanding
• Strive for impact and high performance. Hunger for success with a commitment to getting things done
- Rewards for Bao Viet's Health Insurance Package.
- 13th month salary bonus.
- Bonus on the year-end profit of the company for the performance-based team.
- Enjoy a full holiday regime according to state regulations.
- Enjoy yourself when you get married, have children, birthdays, and Vietnamese women's day.
- Người liên hệ: Phòng Tuyển Dụng
- Địa chỉ liên hệ: 189 Dương Bá Trạc, Phường 1, Quận 8, Tp.HCM